A coalition of accredited agents of the Corporate Affairs Commission (CAC) has accused Ishaq Magaji, Registrar-General of the commission and appointee of President Bola Tinubu, of running the agency “like a one-man show” marked by maladministration, poor service delivery, and neglect of staff welfare.
In a statement issued in Abuja, the agents under the banner Concerned CAC-Accredited Agents said operations at the commission have collapsed since the transition from digital processes to what the management described as an AI-driven platform
They said the migration, instead of improving efficiency, has paralysed service delivery with persistent payment failures, data loss, system downtime, and unresolved delays.
According to the agents, the process was “hurriedly and poorly executed” without proper planning or phased implementation.
“Had the process been taken in phases, the disruption wouldn’t have been this severe.
“We support innovation, but it must be implemented responsibly and with proper safeguards,” the group said.
The coalition alleged that many paid applications disappeared during the migration due to the commission’s failure to create a data backup, leaving clients and accredited professionals stranded.
“Jobs that should ordinarily take a few hours now take several weeks or even months to achieve due to the epileptic nature of the CAC platform,” one agent said.
“Clients are losing patience, and many lawyers and agents are being sued for delays that are clearly beyond their control,” he added.
The agents also accused Magaji of neglecting his duties while embarking on “frequent and wasteful” foreign trips.
They said his constant absence has created a leadership vacuum, with acting officers unable to approve even minor expenditures.
The group described Magaji as “increasingly detached” from the realities within the commission, adding that even directors find it difficult to reach him.
The statement also cited neglect of staff welfare, alleging that while luxury vehicles were purchased for personal use, employees were still being owed five months of salary increment arrears.
They warned that the commission may attempt to issue “a receptive but misleading statement” to downplay the issues.
“We are speaking up not out of malice, but out of concern for the survival and credibility of the Corporate Affairs Commission,” the group stated.